Shipping & Returns

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While we can't guarantee shipping times (we rely on ship companies so these things are beyond our control),
we DO have a faster ship option available which puts your order to the top of the pile.
At busier times of year (spring/summer) and/or when we have a major media mention,
please bear with us. We always strive to get things out to you as fast as we can! 

(Faster /2-3 day shipping in USA available: 
orders up to $50, 2-3 day ship = $11.95; $12.95 (Alaska/Hawaii)
orders $50-$100, 2-3 day ship = $15.95; $18.95 (Alaska/Hawaii);
orders $100+, 2-3 day ship = $23.95; $24.95 (Alaska/Hawaii)

IMPORTANT NOTE FOR FOLKS IN AUSTRALIA: Sincere apologies but as of Sept 2021 (& continuing to present), shipping to OZ may be a bit compromised due to political reasons beyond our control. The USA's nefarious Postmaster General has highjacked our USPS & slowed down our (normally reliable) shipping services to your country. We hope to resume our regular/reliable service to you as soon as possible but not sure when that might be. Please bear with us.  

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STANDARD SHIPPING & HANDLING

Continental US and
US Post Office Boxes

Alaska/ Hawaii/Canada/Mexico or
PO Boxes in Alaska or Hawaii

Europe & beyond

Please note: while we promptly fill our orders, kindly recognize that shipping
international may mean your package may take several weeks for arrival.  You may 
be responsible for additional taxes and duty fees based on your specific country's rules. 

Satisfaction Guaranteed!

RETURN POLICY

We'd love it if you are thrilled with your purchase, and strive to make that a reality. If, however, you are not pleased with any item, returns on purchases from this website are accepted within 30 days of delivery for a full refund of purchase amount, less shipping/handling and/or any other added charges.

Items must be returned in New condition and with paperwork documentation to ensure credit. Credit for refund will be to original purchaser and will be in same form as original payment. Refunds should be expected within 30 days of our receipt of returned goods.

Kindly note purchases made of PortaPocket products at special events, fairs, expos and the like are final sale.  Also please do not return items purchased on www.portapocket.com to stores carrying PortaPocket® merchandise as refunds cannot be processed there.