Shipping & Returns
Continental US and US Post Office Boxes
Please note: while we promptly fill our orders, kindly recognize that shipping international may mean your package may take several weeks for arrival.
If you need products on a rush basis, please contact us for assistance
We'd love it if you are thrilled with your purchase, and strive to make that a reality. If, however, you are not pleased with any item, returns are accepted within 30 days of delivery for a full refund of purchase amount, less shipping/handling and/or any other added charges.
Items must be returned in good condition and with paperwork documentation to ensure credit. Credit for refund will be to original purchaser and will be in same form as original payment. Refunds should be expected within 30 days of our receipt of returned goods.
Kindly do not return items purchased on www.portapocket.com to stores carrying PortaPocket® merchandise as refunds cannot be processed there.